Privacy Policy

Privacy Policy

Introduction

Welcome to https://bigcommerce-search.ai-website.info (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy explains our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the Protection of Personal Data in the Private Sector
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy covers all aspects of our website, including but not limited to:

Please note that this privacy policy does not extend to third-party platforms, applications, or services that you access through links on our site. These external services have their own privacy policies, and we encourage you to review them.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

  • You use our applications or services as an authorized user
  • You visit any of our websites linked to this policy
  • We communicate with you via email, calls, texts, or other messaging platforms

Personal Data Collection

We collect a variety of personal information for different purposes. The types of data we gather include:

Account and User Information:

  • Username or registered email address
  • Contact details (phone number, physical address)
  • Date of birth

Payment and Financial Details:

  • Credit card numbers and payment history
  • Bank account information
  • Invoice addresses

Purchase and Order Data:

  • Products purchased
  • Purchase quantities and prices
  • Shipping and billing addresses
  • Order status updates

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs) or advertising IDs
  • Device type and operating system
  • Location data from mobile devices

Location Data:

  • Geolocation information provided by users’ devices when using our location-based services
  • IP addresses

Feedback and Reviews:

  • User-submitted reviews, ratings, and comments
  • Responses to surveys or satisfaction feedback forms

Social Media Information:

  • User profiles and content shared on social media platforms connected to our accounts
  • Interactions with our social media pages (likes, shares, comments)

Product Interaction Data:

  • Products viewed or searched for
  • Product recommendations provided
  • Interactions with product demos or trials

We collect this data through various methods, including direct user input forms, automated tracking technologies (such as cookies and device identifiers), analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for the basic functions of our site, such as allowing secure log-ins and maintaining session data.
  • Preference Cookies: Tailored settings and preferences, like language selection, are stored to provide a personalized user experience.
  • Analytics Cookies: We use these cookies to gather insights into website usage, improve performance, and ensure the best user experience possible.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies they accept.

Retention and Deletion

The duration for which we retain personal data depends on the purpose for collection and is governed by applicable privacy laws. We keep data as long as necessary for the fulfillment of these purposes, after which it is securely deleted or anonymized. This may include:

  • Retaining data for customer support and service improvement (typically up to 5 years)
  • Storing financial transaction records for auditing and legal requirements (as mandated by law)
  • Keeping user preferences and settings to personalize future interactions

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: The right to correct any inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Under certain circumstances, you can ask for the deletion of your data.
  • Restriction: Limiting the use or processing of your personal information in specific situations.
  • Data Portability: Obtaining a copy of your data in a structured format, transferrable to another controller.
  • Objection: Objecting to certain uses of your data based on legitimate interests.
  • Non-Discrimination: You have the right not to be subjected to automated decision-making that significantly affects you.

To exercise these rights or for data-related inquiries, please contact our Data Privacy Team at [email protected]. We will respond to your requests in a timely manner as per applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be notified via a prominent notice on our website, and updated policy versions will be readily accessible. We encourage users to regularly review this page for the latest information.

Contact Information

For any privacy-related inquiries, data requests, or complaints, please contact us:

We value your trust in our handling of personal data, and we are committed to maintaining the highest standards of security and compliance.